Privacy Policy

The Yorkshire Bike Company takes the protection of your data seriously. Sometimes we need to collect personal data to provide the service you expect, and when we do, we will explain clearly, what we are collecting and what we intend to do with it.

Visitors to this website

When someone visits this website, we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way, which does not identify anyone.

Security and performance

We use a third-party service to help maintain the security and performance of this website. To deliver this service it processes the IP addresses of visitors to the site.

Links to other websites

This privacy notice does not cover other sites that this site may link to, please read the privacy statements on the other websites you visit.

Use of cookies

This site uses cookies to maintain and keep track of users’ preferences and authenticated sessions, to identify technical issues, user trends and effectiveness of campaigns, and to monitor and improve the overall performance.

Disclosure of personal information

We store your personal information securely and take reasonable precautions to make sure that no one outside the organisation (except limited and trustworthy third-party contractors like email list providers and our Web developer) can access it. We will never disclose personal details without the consent of the owner.

Access to personal information

You can find out if we hold any of your personal information by contacting us to make a ‘subject access request’ under the General Data Protection Regulations. If we do hold information about you, we will:

·        give you a description of it;

·        tell you why we are holding it;

·        tell you who it could be disclosed to;

·        update or remove it on request and

·        let you have a copy of the information in an intelligible form.

Making a complaint

If you feel that we have failed to meet these standards, first contact us in writing by email or post using the details on the Contact page. If we don’t resolve things to your satisfaction, you may go on to complain directly to the Information Commissioner.